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Emergency callout service


Are you an SME whose core processes are highly dependent on a stable IT infrastructure. You can not afford to risk your business because on a failure in your IT environment?

The bytes & more emergency services are available around the clock and offer the following advantages:

  • Guaranteed response times in case of an IT fault or failure
  • Fast problem analysis via remote support and taking of preventive actions and countermeasures
  • Fast restoration of the services
  • No additional requirements for your own staff

bytes & more emergency services supplied:

  • 24/7 availability
  • Guaranteed response times
  • Remote Support
  • On Site support
  • Staging of replacement devices
  • Performance oriented invoicing
  • Stringent costcontrol (regular reporting)
Emergency callout service Logo

Pricing emergency callout services



  • Guaranteed response time
  • Availability
  • Callout agreement
  • Hourly rate callout service*


up to 25 staff

  • 2 hours
  • 24/7
  • -
  • CHF 225.00

*Outside normal office hours and on weekends